Kowsalya Ramachandran
Product Designer | Pharma & Healthcare - Enterprise & AI
Product Designer with 4+ years of experience designing enterprise healthcare products used across clinical and operational workflows. Experienced in user research, workflow mapping, interaction design, accessibility, and translating complex healthcare problems into clear, safe, and scalable product experiences.
(+91) 9840972414
kowshiramwork@gmail.com
Core Skills
Professional Experience
UX Designer — Optum Health & Technology
Feb 2025 – Oct 2025 · Chennai, India
Led a cross-product audit of search experiences, identifying inconsistencies in search behaviour, filtering, result states, error handling, and accessibility across product modules.
Established standard search principles and interaction rules, defining how search, filters, results, empty states, validation, and errors should behave across different product contexts.
Developed and documented a scalable Search Component framework, translating standards into reusable patterns, usage guidance, interaction specifications, and implementation rules for Design and Engineering.
Drove adoption across Product, Design, and Engineering teams, balancing shared standards with module-specific requirements and reducing reliance on one-off search patterns.
Impact: Established Search Component Guidelines across 12 product modules, driving consistent search behaviour and broader adoption of reusable search components.
Junior UX Designer — EMIS Health India Pvt Ltd
Jul 2022 – Jan 2025 · Chennai, India
Owned UX delivery for 20+ EMIS Web user stories and legacy application improvements, managing requirements from initial clarification through design, validation and engineering handoff.
Translated complex clinical, user and technical requirements into user flows, wireframes, prototypes and interaction specifications for UK primary-care products.
Conducted user research, journey mapping and usability evaluations to identify workflow problems and validate proposed improvements with clinical stakeholders.
Designed and improved search and workflow experiences, including Pharmacy Search and Consultation Write Back, addressing dependencies, failure states, recovery paths and system feedback.
Partnered with Product and Engineering throughout Agile discovery and delivery, clarifying requirements, resolving edge cases and supporting implementation decisions.
Contributed reusable components and interaction patterns to the design system, improving consistency across responsive B2B healthcare products.
Applied accessibility principles and WCAG standards when designing clinical workflows used across connected healthcare systems.
Impact: Took end-to-end UX ownership of 20+ EMIS Web user stories and legacy improvements, translating clinical and technical requirements into validated designs ready for development.
Education
College of Engineering Guindy, Anna University · CGPA 8.7
University of Madras · CGPA 7.8
Tools
Figma · Miro · Slack · Confluence · Jira
Certifications
Human Computer Interaction | User research methods | User experience design | Interaction Design Foundation