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CASE STUDY 01 / 04
Shipped work
Making Patient flags visible at the Point of care.
Making patient reasonable adjustment needs visible at the right moments.
Equality Act 2010
Reduced Cognitive load
Decision Support
Accessibility
Patient safety
UX designer
OPTUM Health / NHS England - primary care
EMIS Web / EMIS X
Feb - July 2025
A patient safety and accessibility project shaped around one question: how do we make critical care needs visible without creating more noise?
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A patient safety and service reliability project shaped around one challenge: helping clinicians continue prescribing confidently when pharmacy search becomes uncertain.
A continuity of care project shaped around one challenge: making sure important consultation outcomes never become disconnected from the patient's ongoing record.
